Subscription

Please click through Frequently Asked Questions below. If you need additional information, please submit a question on the main Quick Assist page and one of our support team members will get back to you shortly.

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How do I update my payment details for my subscription as my credit card declined as it has expired?

Categories: Payments, Subscriptions, Accounts, Sales, IT Support
You can update your payment details by logging into your account
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How do I sign up for PrimeGo?

Categories: Login, eLearning, Products, IT Support, Subscriptions

Here is a video with instructions on how to sign up for PrimeGo

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How do I update my details in PrimeGo

Categories: Subscriptions, Accounts, Login, eLearning, IT Support

Here is a video to update your details in PrimeGo.

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My module in PrimeGo is locked and I can’t access it.

Categories: IT Support, eLearning, Products

Please contact support@primepractice.com.au

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