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Mastering Practice Ownership will help you to:
BOOST Practice Production
DRIVE Financial Outcomes
GROW the Patient Base
Format
This course is run using an online training software called Zoom. You will be able to see and hear the presenters as well as view their presentation on the screen by using your webcam and your microphone and you will be engaged on various topics using the chat tool, question polls and other live online activities.
| Audience | Principal Dentist, Practice Manager |
| Duration | 0.5 day |
| CPD hours | Up to 4 hours |
Increase production with an enhanced patient experience
- Increase production and practice value through a solid and consistently positive patient experience
- Impact patient retention
- Build patient confidence in the practice at every point of contact
- Align the team and get everyone on the same page
Know the numbers to optimise profitability and practice growth
- Understand the story behind the numbers
- The top 5 KPIs you’ll want to track and why
- Benchmarks: how do your numbers compare to industry benchmarks?
- Planning and forecasting towards better business strategy
Marketing to attract patients
- Know and understand your target patients
- Tips for thorough and targeted marketing communication
- Maximise website content, social marketing and SEO
Effective leadership is the foundation of every practice
- Agile Leadership for times of change and uncertainty
- Shifting your own Mindset and lifting your Emotional Intelligence
- The 3 keys to keeping team members motivated
