Mastering Practice Ownership Melbourne

This workshop is specifically designed for Practice Owners and Practice Managers and will provide tools and strategies in each of these areas:

1. BOOST Practice Production

Increase production with an enhanced patient experience

• Increase production and practice value through a solid and consistently positive patient experience
• Impact patient retention
• Build patient confidence in the practice at every point of contact
• Align the team and get everyone on the same page

2. DRIVE Financial Outcomes

Know the numbers to optimise profitability and practice growth

• Understand the story behind the numbers
• The top 5 KPIs you’ll want to track and why
• Benchmarks: how do your numbers compare to industry benchmarks?
• Planning and forecasting towards better business strategy

3. GROW the Patient Base

Marketing to attract patients

• Know and understand your target patients
• Tips for thorough and targeted marketing communication
• Maximise website content, social marketing and SEO

4. ENGAGE Your Team

Effective leadership is the foundation of every practice

• Agile Leadership for times of change and uncertainty
• Shifting your own Mindset and lifting your Emotional Intelligence
• The 3 keys to keeping team members motivated

The workshop runs for 4 hours, from 12:30 pm with a light lunch to 5:30 pm followed by drinks where you can mingle with peers and experts in the dental industry.