Everything Else

Please click through Frequently Asked Questions below. If you need additional information, please submit a question on the main FAQ page and one of our support team members will get back to you shortly.

Categories: Payments, Sales

To take advantage of any discount code, you need to register online. Follow these instructions to apply your Promo code in the Shopping Cart.

  1. Enter your Promo code
  2. Click the Apply Promo code button
  3. After Promo code is applied successfully, click Proceed To Checkout to complete your purchase

Please email the following details to accounts@primepractice.com.au:

  • Full Name
  • Practice Name
  • Unique Email Address
  • Workshop name and date
  • Invoice/Order number (if you have it)
Categories: Payments, Accounts, Sales

Please email the following details to accounts@primepractice.com.au:

  • Full Name
  • Practice Name
  • Unique Email Address
  • Workshop name and date
  • Invoice/Order number (if you have it)
Categories: Products, Sales

Prime Practice In-Practice Training delivers your training needs right to your doorstep. A customised solution that will fit the specific needs of your practice and team. Virtual In-Practice Training can also be another option. Visit https://primepractice.net/in-practice-training

Categories: Payments, Products, Sales, Events

Yes and we also have an AfterPay option available.

Categories: Accounts, Sales, Payments

We accept AMEX in Australia only.

Categories: Subscriptions, Products, Sales

Yes, It is designed as a Practice Managers community. Both the Practice Manager Network and Academy are for PM’s only.

You can update your payment details by logging into your account

Categories: Subscriptions, Products, Sales

Please visit the Prime Shop, click RESUBSCRIBE in My Subscription and update your credit card details by logging into my account.

After the 30 days free trial period, the Practice Managers Network trial has a 12-month commitment.

Categories: Subscriptions, Products, Sales

The Practice Manager Academy requires a 12-month commitment.

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