Business owners often say to me that finding motivated, skilled, and loyal team members is challenging and getting them to stay can be even more so. It can be so disheartening when you employ what you believe to be the right person for the job and spend time training them and supporting them only to […]
Many awards will have new rules on temporary shutdowns from 1 May 2023, including the Health Professionals and Support Services Award. What’s changing? From 1 May 2023, the Health Professionals and Support Services Award will have updated rules on directing the taking of annual leave during a shutdown. Please be sure to review these rules […]
The culture of your practice and the way it functions could be having a greater impact than you think on the retention of clients. By John Burfitt In the simplest terms, company culture can be defined as how your practice does what it does. That includes your practice systems as well as staff behaviours and […]
In an era when the workplace is undergoing a revolution, the four-day working week is being hailed as a good option in creating a more effective practice. By John Burfitt The past 18 months of the COVID-19 pandemic have shaken up our perception of what a typical working week looks like, with what is now […]
The gender pay gap is holding female dentists back—as well as the profession. Here’s how practices can remove barriers to women’s equal participation in the workforce. By Angela Tufvesson with contribution of Bethan Flood. The article was originally published by Bite Magazine. Australia’s gender pay gap is just over 13 per cent. This means women […]
Australian workers show a strong preference for part-time work. So how can practices best balance the needs of staff requesting fewer hours with the demands of the business? Dr Chris Sanzaro’s busy Launceston practice, The Dental Surgery Newstead employs 22 staff, and of these, 18 work part-time, including the boss himself. “I’ve recently reduced my clinical hours […]
Difficult conversations with staff and suppliers can become even more difficult depending on your mode of communication. Here’s how to convey your message with empathy and respect. By Angela Tufvesson Difficult conversations with staff members, suppliers and even patients are unavoidable when you’re running a dental practice. And the unfortunate reality of the coronavirus pandemic […]
There has been much interest in the latest Full Federal Court decision which has reconfirmed that casual employees who work regular (happens at set hours and normally set days) and systematic (rostered well in advance) hours, and are long term (a minimum of 6 months but normally over a period of years) indicating “predictable periods of working […]
Supporting each other through the current challenging times is not easy and some may find it quite daunting. Principal Dentists and their team are worried about their personal health and well-being, as well as that of their families and patients. Owner Dentists have the added concerns of the business. So how do we support ourselves […]
There are regular changes with regard to HR and Payroll matters within the Australian business landscape and keeping up to date can sometimes be daunting. Here are just a few that you may have missed. All are in effect now. Please ensure you familiarise yourself and review your practice situation to ensure you are compliant. […]
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